C. Nadine Coleman

Dear Hiring Manager,
I am writing to express my interest in the Senior UX Researcher opportunity with Business Integra. With a strong background in user research and design, including extensive experience leading cross-functional teams in fast-paced, product-driven environments, I am confident in my ability to contribute effectively to your team. My skills in conducting user research, creating user personas, and utilizing design tools such as UserZoom and UserTesting make me an ideal fit for this role.

In my current role as a Senior User Research Analyst with Florida Blue’s Enterprise Digital Transformation Team, I have led and coordinated user research across multiple stages of product development, from early discovery to usability studies and ongoing customer satisfaction assessments. I have collaborated closely with UX designers, product managers, developers, and leadership to ensure research aligns with both business goals and product strategies. I also led the design, execution, and analysis of usability studies using tools like UserZoom, providing actionable insights that informed design decisions and guided product strategy.

I am particularly drawn to this opportunity at Business Integra because of my passion for synthesizing diverse research insights into actionable design recommendations. I believe that my experience in creating and reviewing user personas, defining information architecture, and iterating on prototypes will directly contribute to your team’s success. Additionally, my proficiency in Figma and my hands-on experience with wireframes, prototypes, and storyboards ensure that I am well-equipped to contribute to the creation of compelling user interfaces and solutions.
As a consultant, I’ve worked on projects across various industries, gaining deep insight into user behavior and refining user experience strategies to align with both user needs and business goals. Whether collaborating with internal stakeholders or presenting research findings to external clients, I have developed strong communication skills that help advocate for the user experience and drive informed decision-making.

I am excited about the opportunity to bring my expertise to your team and help Business Integra continue to deliver exceptional user experiences. I look forward to the possibility of discussing how my background, skills, and experiences align with your needs.
Thank you for considering my application.
Sincerely,

Courtney Nadine Coleman
Candidate